Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you shop with us:

Personal Information

Name
Email address
Phone number
Billing address
Shipping address
Payment information (processed securely through third-party providers)

Automatically Collected Information

IP address
Browser type
Device information
Pages viewed
Cookies and tracking technologies

We collect this information to process your orders, provide customer service, and improve your shopping experience.

2. How We Use Your Information

We may use your information to:

Process and fulfill your orders
Communicate with you regarding your purchase
Improve our website and services
Detect fraud or security issues
Send marketing emails (only if you subscribe — you can unsubscribe anytime)
Provide customer support
Manage your account

3. Sharing Your Information

We do not sell your personal information to anyone.

We may share your data only with:

Payment processors (e.g., Shopify Payments, PayPal)
Shipping carriers (e.g., Canada Post, UPS)
Analytics services (e.g., Google Analytics)
Advertising platforms (e.g., Facebook Ads — if you consent to cookies)

All third-party partners follow strict data protection rules.

4. Cookies

We use cookies and similar technologies to:

Keep items in your shopping cart
Remember your preferences
Improve website performance
Show personalized ads

You can disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We use industry-standard security measures to protect your data, including:

SSL encryption
Secure payment gateways
Limited access control
Firewalls

While we take all reasonable precautions, no method of transmission is 100% secure.

6. Your Rights (PIPEDA)

As a Canadian customer, you have the right to:

Access your personal information
Request corrections
Ask for deletion (where legally possible)
Withdraw consent at any time
Request details about how your information is used

To exercise your rights, contact us at:
[Your store email here]

7. International Customers (USA / Europe)

If you are located in:

United States (California CCPA)

You have the right to:

Request access to your data
Request deletion
Opt-out of data sale (we do not sell data)

Europe (GDPR)

You have the right to:

Access your data
Correct your data
Erase your data
Restrict processing
Data portability

8. How Long We Keep Your Information

We keep your data only as long as needed to:

Fulfill your orders
Meet legal requirements
Resolve disputes
Maintain business records

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

📩 Email:
📍 Business Address: